Shipping & Returns

Shipping

  • FOR CUSTOMS, HANDCRAFTED & ORIGINAL ARTWORK: After payment is complete, your order will be fulfilled & mailed off on the next shipment day (FRIDAYS, except for holidays). You will receive your tracking code after your order is shipped. If your package is below a certain weight (13oz), your order will be sent via First Class with signature required at delivery since USPS doesn’t not provide tracking numbers for First Class Mail.
  • MERCH ORDERS: After payment is complete, your order will be fulfilled. After fulfillment, you will receive a tracking number.
  • Click here to track your order.
  • Please make sure your address & email is correct. I will not be held responsible for lost products because of invalid information. To edit your shipping address or contact, please click here.

Customs/Commissions (C/C)

  • Before any work can begin, payment/deposit must be paid in full.
  • COMMISSION: You will be sent an information packet (slides) to explain my workflow with clients. Please go through before sending your despoit.
  • Digital Files: Project files will be kept for 30 days on DropBox. After those 30 days, you will have to pay a fee to release files

Services

All services are granted once order is complete. If you need to gain access to your manage your hosting, account or payments please click here to be directed to WP Visualllee Hosting.

Returns/Refunds

  • You have seven days to cancel an order from the art shop, after which all sales are final.
  • I will not be held responsible for any damages caused after items are shipped. I will however work with you to file a claim or missing mail search.
  • No refund for services or commissions.

LAST UPDATED: 07/2/2021