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Refunds & Shipping

VISUALLLEE Shipping & Refund Policy


CUSTOMS, HANDCRAFTED & ORIGINAL ARTWORK: After payment is complete, your order will be fulfilled & mailed off on the next shipment day (FRIDAYS, except for holidays). You will receive your tracking code after your order is shipped.

MERCH : After payment is complete, your order will put into production & shipped. You will receive a tracking number.

** Please make sure your address & email is correct. I will not be held responsible for lost products because of invalid information. To edit your shipping address or contact, please click here. **

I will not be held responsible for any damages caused after items are shipped. I will however work with you to file a claim or missing mail search.

Deposits On Original Artwork

Deposits or down payments are available for selected original art work. You will be required to pay up to 50% of the price to secure a hold on that item.

You will have up to forty-five (45) days to pay the remaining amount in full within that time. You will be able to view the remaining amount on your account page.

Once the item is paid in full it will be shipped.

If the remaining amount is not paid in full with the 45 days or you have not reached out for an extension, your initial down payment will forfeited due to the time the art was off the market. Any missed extension will also result in the forfeit of the initial down payment.


All sales are final.
No refund on first deposit for commissions.
No refund on initial down payments.

Free Shipping

All orders totaling $200 before taxes will be eligible for free shipping. Orders must be delivered to an USA address.

You MUST select ‘Free Shipping’ at checkout to receive free shipping. No refunds of shipping costs once the order has been completed.

No free shipping for international orders. Orders will include shipping & other fees that may apply.

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Updated 12:59 am

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